Talk to Gixodia
Reach our team by email, WhatsApp or phone, or ask for a video call. First reply typically in under 1 hour during business hours.
Email Support
For technical questions, software configuration, installation issues, or refund requests.
support@gixodia.comFirst reply typically in under 1 hour during business hours
Direct Phone
Voice calls for urgent questions about your licence or the software.
+1 828 882 2132Sun to Thu 9am to 6pm GST (GMT+4)
WhatsApp Business
Good for short questions. Message our team directly; first reply typically in under 1 hour.
Open WhatsApp+1 (510) 213-9396
10-Day Free Trial
Start your 10 free days on your own, with no call unless you ask for one. You get your plan’s software (GIX-EURO, or GIX-EURO + GIX-GOLD on Bot Euro + Gold, or GIX-PROP) with step-by-step setup videos, or setup with Spirix on a short call if you choose, and you configure your strategy. Card required to start, cancel anytime in your dashboard.
Start my 10 free daysHeadquarters
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Visits by appointment only.
Support Hours
- Email and WhatsApp: write any time; first reply typically in under 1 hour during business hours
- Phone: Sun to Thu 9am to 6pm GST (GMT+4)
- Video call or guided setup: by appointment
Support Languages
Support in English and Spanish.
Legal Information
- Legal name: GIXODIA L.L.C-FZ
- Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
- Business nature: software development company (monthly software subscriptions)
- Gixodia is software only, not a broker, fund, custodian, or financial advisor.
Existing customer with an urgent issue?
If your software is failing on a live account, start your email subject with "URGENT [Order ID]" so our team can spot it right away.