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FAQ

Your questions, answered on camera

No fine print, no script-reading robots. Watch a real explanation of the seven questions we hear most, then read the full transcript below each clip. Gixodia is software only: Expert Advisors for MetaTrader 5. You get your plan’s software with step-by-step setup videos, or setup with Spirix on a short call, and you keep full control of your capital.

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Trading involves substantial risk. Past performance does not guarantee future results. Gixodia is a software provider, not a broker, fund, or financial advisor.

Getting started

Do I need trading experience to use Gixodia?

Transcript

Not at all. In fact, many of our users start with little to no trading background. Gixodia was designed to simplify access to automated trading technology without requiring you to learn chart analysis or spend hours studying the markets. The system follows its programmed strategy automatically, while our onboarding process helps you understand everything step by step. Whether you’re an experienced investor or completely new, the platform is built to be accessible and easy to use.

Market conditions

Can Gixodia operate during volatile market conditions?

Transcript

Financial markets are constantly changing, and Gixodia’s systems are designed with that reality in mind. Rather than relying on a specific market environment, the software continuously evaluates live market data and executes according to predefined rules. Volatility can create challenges, but it can also create opportunities. The focus is not on predicting markets, but on responding consistently according to the strategy’s framework.

What sets us apart

What makes Gixodia different from other automated trading software?

Transcript

One of the key differences is transparency. Gixodia focuses on providing users with visibility into how the technology works, how trades are executed, and how performance is tracked. Beyond the software itself, users receive guided onboarding and ongoing support throughout their experience. Our goal is not simply to provide a tool, but to provide a structured environment where users can confidently understand what they’re using.

Risk

What risks should I be aware of?

Transcript

All forms of investing and trading involve risk, and automated trading is no exception. Gixodia does not eliminate market risk, but it is designed to manage participation through predefined rules, position sizing controls, and structured execution. Users maintain visibility into their accounts and can monitor activity in real time. The objective is to create consistency and transparency, allowing users to make informed decisions while understanding the realities of market participation.

Support

What if I need help after getting started?

Transcript

Support doesn’t stop after setup. As a Gixodia user, you’ll have access to our customer success team during business hours to assist with onboarding, platform questions, and general guidance. We believe technology works best when it’s backed by real people, so our team is available to help ensure your experience remains smooth and straightforward.

Your funds

Does Gixodia have access to my funds?

Transcript

No. Gixodia is a software provider and does not take custody of client funds. Your capital remains in your personal brokerage account under your control. The software operates through limited permissions that allow trade execution only. It cannot withdraw funds, transfer money, or take ownership of your account assets.

Compliance

Is Gixodia compliant with applicable regulations?

Transcript

Yes. Gixodia operates as a technology and software provider. We do not function as a brokerage, investment fund, or custodian of client assets. Users connect the software to their own brokerage accounts and retain full control over their capital. Our role is to provide the technology and infrastructure that enables automated strategy execution within that framework.

Installation

Is it hard to install? Can someone install it for me?

Is it hard to install? Can someone install it for me?

Transcript

It is simpler than it sounds: download one file, paste your license key, and you are running. And you do not have to do it alone. Spirix, an independent setup partner, offers guided setup assistance if you want it, on one short call of about 15 minutes. Spirix is a separate, independent company, not Gixodia and not acting on Gixodia’s behalf, so choosing to use them is your own decision. Gixodia is software only. On Bot Euro + Gold there is nothing to install at all: no VPS, no PC left on, because the software is set up on a hosted server and runs on your own MT5 account. Your account stays entirely in your own name, under your own broker, with parameters you define.

Fees

Does anyone take a cut of my profits?

Does anyone take a cut of my profits?

Transcript

No. Gixodia charges a flat monthly subscription for the software and nothing else: no performance fees and no profit share. That applies on every plan, including when you use guided setup assistance from Spirix, who charge no commission and take no share of your account either. Your subscription already pays for the software, so that flat monthly price is the entire commercial relationship. Your account stays entirely in your own name, under your own broker, and nothing is ever deducted from it by Gixodia or Spirix. On GIX-PROP the account is the one your prop firm issued to you, and any profit split or payout is set by that firm, never by Gixodia. Trading carries risk and results are never guaranteed. Your broker may apply its own standard spreads or fees, as any broker does.

Free trial

Is there a trading bot with a free trial?

Is there a trading bot with a free trial?

Transcript

Yes. Gixodia offers a 10-day free trial of its MetaTrader 5 trading software (the GIX-EURO and GIX-GOLD Expert Advisors, and GIX-PROP for prop firm accounts). You start online, and a card is required to begin, but you are only charged after the trial ends. To make sure your card works, Stripe places a temporary $1 authorization and releases it right away. Nothing is charged today. The 10 days start when you complete payment, not when the software is installed or your account is connected, so your first charge falls 10 days after checkout. You can cancel anytime during the trial from your dashboard and you will not be charged. There is one free trial per person, across all plans. Trading involves risk, and no specific result is guaranteed.

Pricing

How much does Gixodia cost?

How much does Gixodia cost?

Transcript

Gixodia is an affordable monthly subscription. Bot Euro is $199 per month, Bot Euro + Gold is $249 per month, and GIX-PROP, for prop firm challenges and funded accounts, is $249 per month. Every plan starts with a 10-day free trial, with one free trial per person across all plans, and you can cancel anytime from your dashboard. That flat monthly price is the entire commercial relationship with Gixodia: there are no performance fees and no profit share, and Spirix charge no commission and take no share of your account either. On Bot Euro and Bot Euro + Gold your account stays entirely in your own name, under your own broker, and nothing is ever deducted from it by Gixodia or Spirix; on GIX-PROP any profit split and payout are set by your prop firm, never by Gixodia. Trading carries risk and results are never guaranteed, and your broker may apply its own standard spreads or fees, as any broker does.

Capital

How much capital do I need to start?

How much capital do I need to start?

Transcript

On Bot Euro and Bot Euro + Gold, to trade on a live account you need at least $5,000 in your own broker account, and only money you can afford to put at risk. Not ready yet? You can test Gixodia on a demo account first, including during the 10-day free trial. The software runs on your own broker account, and you set a configurable risk profile to match your deposit. On GIX-PROP the $5,000 minimum does not apply: the account is the one your prop firm issued to you, its size is set by the firm, and any challenge fee is paid to that firm, not to Gixodia. Trading involves risk and you can lose money. Results depend on market conditions and your own settings.

Cancellation

Can I cancel anytime?

Can I cancel anytime?

Transcript

Yes. You can cancel anytime from your customer dashboard, with no lock-in and no phone call required. If you cancel during the 10-day free trial, you are not charged at all. If you cancel later, you keep access until the end of the period you already paid for. There is no long-term contract to escape.

Requirements

Does Gixodia work on a prop firm or funded account?

Does Gixodia work on a prop firm or funded account?

Transcript

Yes, with GIX-PROP. Bot Euro and Bot Euro + Gold are built for a live account in your own name, at a broker that supports MetaTrader 5, and are not for prop firm accounts. For a prop firm challenge or funded account there is GIX-PROP: MetaTrader 5 software that trades EUR/USD only and is built around two-step challenge rules. It has a built-in balance stop you adjust to fit your firm's drawdown limits, and further protection layers act before it. After a deep losing cycle it exits at break even, and in an extreme market event it closes at the stop to protect the account. It costs $249 a month with the same 10-day free trial, which starts when you confirm your card, and there is one free trial per person across all plans. Before you start, check that your firm allows Expert Advisors: following your firm's rules is your responsibility. Gixodia is not a prop firm and is not affiliated with any firm, and no software can promise that you pass a challenge, keep a funded account or receive a payout.

GIX-PROP

What is GIX-PROP?

What is GIX-PROP?

Transcript

GIX-PROP is Gixodia's MetaTrader 5 software for prop firm challenge and funded accounts. It trades EUR/USD only and is designed around two-step challenge rules. It has a built-in balance stop that you adjust to fit your firm's drawdown limits (tighter, never looser), and further protection layers act before it. After a deep losing cycle it exits at break even instead of carrying the position to the stop, and in an extreme market event it closes at the stop to protect the account. A stop does not lock in the exit price: gaps and slippage can fill an order beyond it. GIX-PROP runs on the MT5 account your prop firm issued to you. Install it yourself with the GIX-PROP install guide, or have Spirix, an independent setup partner, set it up with you on a short call. It costs $249 a month after a 10-day free trial that starts when you confirm your card, with one free trial per person across all plans. Check that your firm allows Expert Advisors and how it treats identical trades on other accounts, and keep to its rules. No software can promise a passed challenge, a kept account or a payout.

Platforms

Which trading platforms does it run on?

Which trading platforms does it run on?

Transcript

MetaTrader 5 only. Gixodia is a MetaTrader 5 Expert Advisor, so it runs on any broker that offers MT5, on Windows, or on a hosted server with Bot Euro + Gold if you are on a Mac. It does not run on MetaTrader 4, cTrader, NinjaTrader or TradingView.

Your account

Does it run on my own broker account?

Does it run on my own broker account?

Transcript

Yes. Gixodia is a MetaTrader 5 Expert Advisor that runs on your own broker account. Your capital stays in your personal brokerage account, under your control, and the software has permission to execute trades only. It cannot withdraw, transfer, or take ownership of your funds. Your funds stay in your own account, and your results, gains or losses, are yours. No profit share. On GIX-PROP the account is the one your prop firm issued to you instead: its capital, rules, profit split and payouts follow that firm's terms, and Gixodia takes no share of anything.

What we are

Is Gixodia a broker or a fund?

Is Gixodia a broker or a fund?

Transcript

Neither. Gixodia is a software company that licenses MetaTrader 5 trading software (the GIX-EURO, GIX-GOLD and GIX-PROP Expert Advisors). We are not a broker, fund, custodian, or financial advisor, and we are not a prop firm. We never hold your money and never place trades for you. The software runs on your own broker account, or, on GIX-PROP, on the account your prop firm issued to you, and we never hold or touch the capital on either.

Pricing model

What is the difference between paying monthly and buying a license upfront?

What is the difference between paying monthly and buying a license upfront?

Transcript

Gixodia uses an affordable monthly subscription instead of a large upfront license. You pay $199 per month for Bot Euro, or $249 per month for Bot Euro + Gold or for GIX-PROP, start with a 10-day free trial, and cancel anytime. Many algorithmic-trading products instead charge a large upfront license, often several thousand dollars, for a fixed time-locked term, with no free trial and no refunds. The monthly model means a smaller commitment and the freedom to stop whenever you want.

Multiple accounts

Can I add a second account?

Can I add a second account?

Transcript

Talk to us and we will look at your setup. Running the software on more than one broker account is handled case by case, so get in touch at support@gixodia.com and we will tell you exactly what is possible for your situation. Every account always remains your own, with your capital under your control.

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Still curious?

Still have questions? Start your 10-day free trial

Start your 10 free days on your own. Signing up is self-serve: no sales call unless you ask for one. You get your plan’s software for MetaTrader 5, set it up yourself with the videos or with Spirix on a short call, and configure your strategy. Card required to start, cancel anytime in your dashboard, no charge if you cancel during the trial. Prefer to ask first? Message our team on WhatsApp or ask us to call you.

Not sure which plan? Two ways to start.

Trading involves substantial risk. Past performance does not guarantee future results. Gixodia sells software; we are not a broker, fund, or financial advisor.